Information provided by Users or obtained from Users’ access to the Site is used by SupplyPoint primarily for two reasons: (1) to provide direct support and service to SupplyPoint’s customers and (2) to provide and improve the Site’s service and functionality. For example, SupplyPoint may use information submitted by a customer User to provide support for SupplyPoint equipment. Additionally, SupplyPoint may use IP addresses and other technical information to diagnose problems with our servers, to administer the Site or to gather general Site access information. Non-identifying and aggregate information may be used to improve the Site or may be shared with advertisers, if any. SupplyPoint may also contact Users regarding improvements to the Site, to provide information regarding a User account or with information about new services that are available to Users. An opt-out is provided with regard to the receipt of these communications as set forth below.
SupplyPoint attempts to honor requests from customers or other Users for changes in account information, such as name and password, or other user identifiable information and will use best efforts to correct any such information that is inaccurate. Customer’s information is kept for 30 days purely for backup purposes.
SupplyPoint offers its Users the opportunity to choose (opt-out) (a) whether their user identifiable information is to be disclosed to a third party, (b) whether their user identifiable information is to be used for a purpose other than the purpose for which it was originally collected or subsequently authorized by the User, or (c) not to receive unsolicited communications from SupplyPoint. Any User who desires to opt-out of any or all of the above shall send an email to firstname.lastname@example.org requesting to opt-out of all or any part of the above.
No data transmission over the Internet can be guaranteed to be 100% secure. SupplyPoint cannot guarantee the security of any information transmitted to us and Users provide such information at their own risk. SupplyPoint does not require or accept payment on this site. SupplyPoint expressly disclaims any liability that may arise from any provision of any information whatsoever to this Site.
SupplyPoint Internal Dispute Resolution Process:
We recognize that sometimes things don’t go as planned. It is important to SupplyPoint that we resolve your concern. If you have a matter that is in dispute or a complaint about SupplyPoint web sync site or service you can use our Internal Dispute Process by contacting us as detailed below.
The Internal Resolution Process is a 2 step process:
Step 1: Contact SupplyPoint Dispute Resolution: By Phone: +1 919.466.0037 ext 1, By Email: email@example.com, In Writing: SupplyPoint, 3500 Tricenter Boulevard, Suite D, Durham, NC 27713 USA.
Step 2: We will do our utmost to resolve the matter in a timely fashion. If we cannot resolve the matter promptly due to its complexity, you will be advised in writing. For further detail about our Internal Dispute Resolution process please contact SupplyPoint as outlined above.
In accordance with our commitment to protect personal privacy, SupplyPoint adheres to the principles of the Safe Harbor Framework as developed by the U.S. Department of Commerce in consultation with the European Commission. The seven principles and fifteen Frequently Asked Questions (FAQs) referred to in this policy constitute Safe Harbor privacy framework. These principles and FAQs may be found at: http://www.export.gov/safeharbor.